Privacy Policy

Operated by: Cielo Global LLC

At VibraUAE, your privacy and data security are our top priorities.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.vibrauae.com.

1. Information We Collect

We collect personal and non-personal information to process orders and improve your shopping experience.

Personal information may include:

  • Name, billing and shipping address

  • Email address and phone number

  • Payment information (processed securely via Stripe or Shopify Payments)

  • Order details and purchase history

Non-personal information may include:

  • Browser type, device information, and IP address

  • Cookies and site usage data for analytics and performance

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates or promotional offers

  • Improve our products and website experience

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal and financial regulations

We do not sell, rent, or trade your personal data to third parties.

3. Payment Security

All online transactions are processed securely via Stripe, Shopify Payments, or other trusted third-party gateways.
We never store your full credit/debit card information on our servers.

4. Cookies

Our website uses cookies to enhance user experience and enable key features such as:

  • Shopping cart functionality

  • Personalized product recommendations

  • Analytics and website performance tracking

You can disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Services

We may use third-party tools (e.g., Google Analytics, Meta Ads, or email marketing tools) to help us improve our service.
These providers only collect information necessary for their purpose and are bound by data protection laws.

6. Data Retention

We retain your order and account data as long as required for business, legal, or tax purposes.
You can request deletion of your data by contacting us at support@vibrauae.com.